Shipping + Returns
For our custom-designed pieces, we estimate 2-4 weeks production time from the time the design is agreed upon. Our ready-to-wear pieces are packed and shipped the next working day.
Norway: 3-5 days
Rest of world: 7-10 days
How much does shipping cost?
We ship for free to Norway! For the rest of the world shipping costs will apply, and will be added at checkout.
Which countries do we ship to?
We try to offer international shipping, but packages out of Norway are affected by flight cancellations, and we are currently unable to ship to some countries.
Delays must be expected at several destinations. In addition to the regular delivery time, you may expect longer delivery time. All our partners do their best to deliver on time.
Due to the restrictions and flight cancellations, we cannot send Parcel abroad to these countries:
Updated: 22nd September 2022 (changes).
The list will be updated upon changes.
- Korea, Democratic People's Republic
- Solomon Islands
- El Salvador
- Trinidad and Tobago
Express parcel overseas/QuickPack cannot be sent to Russia or Belarus.
We will happily take back your unused product for a refund or exchange!*
(within 30 days of receiving your product)
How do I make a return?
1. Send an email to email@example.com describing the issue.
2. Ship the unused product in its original packaging, with your information, to;
William Skogstad ENK
William H. Skogstad
For the time being, we kindly ask you to cover the return expenses.
3. Once we receive the item we will credit you the amount originally paid for the product.
*sadly, we cannot accept custom engraved/made to order products to be returned.
You can pay via Vipps, PayPal, or any type of credit/debit card.
If you have any questions please contact me.